Last Updated: 5 September 2025

At Royal Group Shopping, we strive to deliver your orders safely and on time. Please read the following rules carefully:

---

1. Delivery Time

1.1 Orders are usually processed within 1–2 business days after payment confirmation.

1.2 Standard delivery may take 3–7 business days, depending on your location.

1.3 Delivery times are estimated and may vary due to holidays, courier delays, or unforeseen circumstances.

---

2. Delivery Charges

2.1 Shipping fees are calculated during checkout.

2.2 Delivery charges are non-refundable, except if we shipped the wrong or damaged product.

---

3. Shipping Partners

3.1 We use trusted delivery partners to ensure timely and safe delivery.

3.2 Once your order is shipped, you will receive a tracking number to monitor your package.

---

4. Address & Contact Information

4.1 Please provide accurate shipping information during checkout.

4.2 We are not responsible for delays or lost packages due to incorrect or incomplete address information.

---

5. Failed Delivery

5.1 If delivery fails due to recipient unavailability or wrong address, the package may be returned to us.

5.2 Additional shipping fees may apply for resending the order.

---

6. Damaged or Wrong Items

6.1 If you receive a damaged or incorrect item, contact us within 48 hours of delivery with:

Order ID

Product images

Description of the issue

6.2 We will arrange a replacement or refund according to our Return & Refund Policy.

---

7. Order Tracking

7.1 You can track your order using the tracking number provided after shipment.

7.2 For any queries, contact our support team:

📧 Email: developerimtiaz75@gmail.com

🌐 Website: https://royalgroupshopping.xyz/