Return Policy
Last Updated: 5 September 2025

At Royal Group Shopping, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may be eligible for a return or refund under the following terms:


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1. Eligibility for Returns

Items must be returned within 7 days of delivery.

The product must be in its original condition – unused, unwashed, and with all original packaging/tags.

Certain products (e.g., personal care, hygiene items, digital goods) may not be eligible for return.



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2. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 7–10 business days (depending on your bank or payment provider).

If your refund is delayed, please contact your bank/payment gateway first before reaching out to us.



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3. Exchanges

We only replace items if they are defective, damaged, or delivered incorrectly.

To request an exchange, contact us within 48 hours of delivery.



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4. Non-Returnable Items

Gift cards, downloadable products, or items marked as final sale cannot be returned.

Perishable goods and personal care products are also non-returnable.



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5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or damaged item).

Shipping fees are non-refundable.



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6. How to Request a Return

To initiate a return or refund request, please contact us with your order details:

🌐 Website: https://royalgroupshopping.xyz/

📧 Email: developerimtiaz75@gmail.com